Research

What we study

Four themes,
one mission.

The Virtual Hearing Lab works at the intersection of audiology, digital health, and consumer informatics. Our four themes are united by a single aim: improving hearing health access, affordability, and outcomes worldwide.

Theme 01

Active

Consumer Health Informatics & Patient Experience

How patients seek, interpret, and act on hearing health information — and what patient-generated data reveals about real-world hearing aid experiences and barriers to care. We apply natural language processing and qualitative methods to online reviews, forums, and social media at scale.

Key research streams
  • Online health information quality and readability
  • Patient-generated data and consumer review analysis
  • Help-seeking behaviour and decision-making
NLP
Social media
Help-seeking

Theme 02

Active

Digital Hearing Screening & Assessment

Developing and validating smartphone-based and remote tools for hearing and balance screening — from automated audiometry and digits-in-noise testing to in-situ hearing aid fitting, validated across clinical and community settings.

Key research streams
  • Smartphone and automated audiometry validation
  • Digits-in-noise speech testing
  • Teleaudiology and remote assessment models
Smartphone audiometry
Teleaudiology

Theme 03

Active

Digital Therapeutics & Self-Management

Internet- and app-based interventions for hearing loss, tinnitus, and balance disorders — designed, tested through randomised controlled trials, and scaled to support structured self-management outside the clinic.

Key research streams
  • Internet-based CBT for tinnitus
  • mHealth auditory training and rehabilitation
  • Randomised trials of digital interventions
mHealth
RCT
Tinnitus

Theme 04

Active

Hearing Healthcare Service Delivery Models

Evaluating over-the-counter and direct-to-consumer hearing devices alongside community-based digital rehabilitation — creating new pathways to reach the majority of people with hearing loss who currently receive no intervention at all.

Key research streams
  • OTC and self-fitting hearing aid outcomes
  • Community health worker task-shifting
  • Access and equity in low- and middle-income settings
OTC hearing aids
LMIC